A regional waste management company was running on paper routes, radio dispatch, and tribal knowledge. When their best dispatcher retired, the whole operation nearly fell apart.
The Problem
Routes were planned manually based on years of experience, not data. Trucks were running half-empty on some routes and overloaded on others. Customer complaints about missed pickups were rising. Fuel costs were out of control.
The Solution
I built an AI operations system that handles route optimization, real-time dispatch, customer communication, and predictive maintenance. The system analyzes historical data to plan optimal routes, adjusts in real-time for road conditions and truck capacity, automatically notifies customers of pickup windows, and flags vehicles due for maintenance before they break down.